Upgrading an Expired paid subscription
Your account will enter the Expired state when your Trial or subscription ends. If your Trial has expired, see upgrading an expired Trial account. Learn more about expired accounts.
From the left menu, browse to Settings > Billing.
On the Billing page, the No active subscriptions message in the subscription panel denotes an expired account.
Click on the Upgrade button in the Subscription panel.
Select your desired plan
Select your desired billing cycle
A summary of the expired and new plans will be shown in the top right of the modal.
Click the Continue button
Details of the billing amount and frequency are shown under You will be billed.
If you need to update your payment method, this can be done by clicking on the Update button under Payment Method.
Click the Confirm Changes button to confirm the upgrade.
All transactions are encrypted and handled by our payment provider, Stripe.
Once confirmed, the Billing page will update to show details of your new plan, which are also sent via email to the Buzzspark account owner and all account users with the Billing role.
How to upgrade an Expired paid subscription
Step 1: Navigate to the Billing page
From the left menu, browse to Settings > Billing.
Step 2: Select Upgrade
On the Billing page, the No active subscriptions message in the subscription panel denotes an expired account.
Click on the Upgrade button in the Subscription panel.
Step 3: Select your new Plan
Select your desired plan
Select your desired billing cycle
A summary of the expired and new plans will be shown in the top right of the modal.
Click the Continue button
Step 4: Confirm changes
Details of the billing amount and frequency are shown under You will be billed.
If you need to update your payment method, this can be done by clicking on the Update button under Payment Method.
Click the Confirm Changes button to confirm the upgrade.
All transactions are encrypted and handled by our payment provider, Stripe.
Once confirmed, the Billing page will update to show details of your new plan, which are also sent via email to the Buzzspark account owner and all account users with the Billing role.
Updated on: 03/02/2023
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