Upgrading to a different Plan
You can upgrade your Buzzspark account Plan at any time. Upgrades are immediate and fees for any unused time on your current plan are automatically prorated.
From the left menu, browse to Settings > Billing.
On the Billing page, click on the Change Plan button in the Subscription panel. This will launch the Change Account Plan modal as shown in the next step below.
Select your new desired plan
If required, you can also change the billing cycle. Contact support@buzzspark.io if you need to change from annual to monthly billing – note, this is only possible 30 days prior to renewal.
Click the Continue button
The amount to pay now and the new recurring amount are shown under You will be billed. You can click on the view details link to view full details of the prorated credits and charges.
If you need to update your payment method, this can be done by clicking on the Update button under Payment Method.
Click the Confirm Changes button to confirm the upgrade.
All transactions are encrypted and handled by our payment provider, Stripe.
Once the payment is approved, the Billing page will update to show details of your new plan, which are also sent via email to the Buzzspark account owner and all account users with the Billing role.
How to upgrade your account plan
Step 1: Navigate to the Billing page
From the left menu, browse to Settings > Billing.
Step 2: Select Upgrade
On the Billing page, click on the Change Plan button in the Subscription panel. This will launch the Change Account Plan modal as shown in the next step below.
Step 3: Select your Plan
Select your new desired plan
If required, you can also change the billing cycle. Contact support@buzzspark.io if you need to change from annual to monthly billing – note, this is only possible 30 days prior to renewal.
Click the Continue button
Step 4: Confirm changes
The amount to pay now and the new recurring amount are shown under You will be billed. You can click on the view details link to view full details of the prorated credits and charges.
If you need to update your payment method, this can be done by clicking on the Update button under Payment Method.
Click the Confirm Changes button to confirm the upgrade.
All transactions are encrypted and handled by our payment provider, Stripe.
Once the payment is approved, the Billing page will update to show details of your new plan, which are also sent via email to the Buzzspark account owner and all account users with the Billing role.
Updated on: 03/02/2023
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