Upgrading Trial accounts

How to upgrade a Trial account

Step 1: Navigate to the Billing page

From the left menu, browse to Settings > Billing.

Step 2: Select Upgrade

On the Billing page, click on the Upgrade button in the Subscription panel

Step 3: Select your Plan

This will launch the Upgrade modal as shown below.



Select your desired plan
Select your desired billing cycle
Select your desired currency. Note that once subscribed to a plan, the currency for the account cannot be changed for the lifetime of the account.
Click the Continue button

Step 4: Enter your Billing details

Enter your Company/Account Name. This is the name that will appear on invoices and should be your registered business or trading name, or any desired name if you do not have a registered business.
Enter the VAT/Tax ID for your business if you have one or leave blank if you are not registered for VAT/Tax.
Enter your full billing address in the fields provided.
Click the Continue button

Note there are two separate fields for VAT/Tax. In the first, select the country in which your business is registered for VAT/Tax purposes, and in the second field enter the VAT/Tax ID without the country code identifier.
This information is used to calculate any applicable VAT/Tax charges.

Step 5: Enter Payment details

The total charges based on your VAT/Tax information, selected plan, billing cycle and currency are visible at the top.

Enter your Card number, Expiry date, CVC and Zip/Postcode. All major international credit and debit cards are supported including Visa, Mastercard, Discover, JCB and American Express.
Enter the name on your card.
Select the country of your card issuer.
Click the Subscribe button

All transactions are encrypted and handled by our payment provider, Stripe.

Once subscribed, the Billing page will update to show details of your new plan, which are also sent via email to the Buzzspark account owner and all account users with the Billing role.

Updated on: 03/02/2023