Articles on: Billing

Cancelling subscriptions

You can cancel your subscription by logging into your account at any time. Your account will remain fully operational until your next billing date.

You can also reinstate your subscription during this period if you change your mind.

Once you cancel your subscription, your subscription will expire on your next billing date and no further charges will be incurred. Your Buzzspark account will remain accessible for a further 30 days. All existing account data remains intact, however all features such as aggregation of new content, Displays, etc. are disabled.

You can log in to your account and subscribe to another plan at any time during this period.

At the end of the 30-day period, your account and all associated data will be automatically and permanently deleted.

How to cancel your subscription

Step 1: Navigate to the Billing page

From the left menu, browse to Settings > Billing.

Step 2: Follow the instructions to Cancel Subscription

Influencer Marketing – Confirm cancel account subscription

On the Billing page, click on the Cancel Subscription button in the Subscription panel.

Step 3: Confirm changes

Influencer Marketing – Confirm cancel account subscription

Enter your password in the confirmation prompt
Click the Cancel Subscription button

Once confirmed, the Billing page will update to show details of the cancellation and a confirmation email is also sent to the Buzzspark account owner and all account users with the Billing role.

Updated on: 03/02/2023

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