Adding, Editing and Removing Product Hotspots on Tiles
Products (or Product Tags) in Buzzspark represent items from your product catalogue. With Product Tags, you can quickly tag content in which your product is mentioned or appears within the image or video.
Product Hotspots are shoppable Hotspots icons that can be placed directly on images within UGC that feature your product, like swing tags or swing-tickets on garments. When the UGC is shown in Widget Displays, hovering the mouse over the Hotspot or clicking on it reveals details of the product, including a link that leads visitors directly to your store to purchase or learn more about the product or service.
See also Adding Product CTAs for details on how to add call to actions in content.
For a Product Hotspot to appear on an image in a Tile within a Display Widget:
The hotspot must be added to the image within the Tile in Moderation view, and
The Widget Display must be configured to show Product Hotspots.
This article covers:
Adding Product Hotspots to a Tile
Editing or Removing a Product Hotspot on a Tile
Configuring Widget Displays to show Product Hotspots
Product Hotspots can only be added to posts with images, and where a post has multiple images, Hotspots can only be added to the first (leading or cover) image.
To add a Product Hotspot on a Tile in moderation view:
From the left menu, browse to Content > Moderate.
Locate the Tile on which you wish to add a Product Hotspot.
Click on the Tile to expand it.
In the Expanded Tile modal:
Click the_ Manage Product Hotpots_ button. This launches the Hotspot Manager modal as shown in the next step.
In the Hotspot Manager modal:
Click on the image at the location where you’d like to add the Hotspot – it can also be precisely positioned later.
This launches the Add Hotspot Modal modal as shown in the next step.
In the Hotspot Manager modal:
Click in the Select Product field and start typing the Short Name of the Product you wish to add.
Select the desired Product from the list below.
Click on the Apply button.
Back in the Hotspot Manager modal:
Click and drag the Hotspot to the desired location on the image.
You also can click anywhere on the image and repeat the process if you wish to add another Hotspot. Click the Save button when done.
You will be returned to the Expanded Tile, which now includes the new Hotspot Icon. Rolling your mouse over or clicking on the Hotspot Icon will reveal the Product Hotspot as shown below.
The Expanded Tile can be closed by clicking the red X icon at the top right.
To edit an existing Hotspot on a Tile or remove it altogether is easily done in Buzzspark.
From the left menu, browse to Content > Moderate.
Locate the Tile whose Hotspot you wish to edit or remove.
Click on the Tile to expand it.
In the Expanded Tile, click the ‘Manage Product Hotpots’ button. This launches the Hotspot Manager modal as shown in the next step.
In the Hotspot Manager modal, click on the Hotspot you wish to edit or remove. This launches the Edit Hotspot Modal as shown in the next step.
Note: You can also click and drag a Hotspot if you wish to simply reposition it.
In the Edit Hotspot modal:
Click on the Select Product drop-down and select another product if you wish to swap the existing Hotspot for a different Product.
Click on the Delete button if you wish to remove this Hotspot altogether.
Click on the Apply button when done.
Back in the Hotspot Manager modal, click on the Save button to save your changes and click on the red X icon at the top right of the Expanded Tile to close it.
By default, all Widget Display Themes are configured to show Product Hotspots in Expanded Tiles. Note that Product Hotspots in Inline Tiles are only supported for Cards and Classic Themes.
If your Product Hotspots are not appearing in Tiles as expected, ensure Product Hotspots have been enabled in the Inline Tile settings and/or Expanded Tile settings for your Widget Display.
Product Hotspots are shoppable Hotspots icons that can be placed directly on images within UGC that feature your product, like swing tags or swing-tickets on garments. When the UGC is shown in Widget Displays, hovering the mouse over the Hotspot or clicking on it reveals details of the product, including a link that leads visitors directly to your store to purchase or learn more about the product or service.
See also Adding Product CTAs for details on how to add call to actions in content.
For a Product Hotspot to appear on an image in a Tile within a Display Widget:
The hotspot must be added to the image within the Tile in Moderation view, and
The Widget Display must be configured to show Product Hotspots.
This article covers:
Adding Product Hotspots to a Tile
Editing or Removing a Product Hotspot on a Tile
Configuring Widget Displays to show Product Hotspots
Adding Product Hotspots to a Tile in Moderation View
Product Hotspots can only be added to posts with images, and where a post has multiple images, Hotspots can only be added to the first (leading or cover) image.
To add a Product Hotspot on a Tile in moderation view:
Step 1: In Moderation view, locate and expand the Tile
From the left menu, browse to Content > Moderate.
Locate the Tile on which you wish to add a Product Hotspot.
Click on the Tile to expand it.
Step 2: Access the Hotspot Manager for the Tile
In the Expanded Tile modal:
Click the_ Manage Product Hotpots_ button. This launches the Hotspot Manager modal as shown in the next step.
Step 3: Choose where to place the Hotspot
In the Hotspot Manager modal:
Click on the image at the location where you’d like to add the Hotspot – it can also be precisely positioned later.
This launches the Add Hotspot Modal modal as shown in the next step.
Step 4: Select the Product you wish to add
In the Hotspot Manager modal:
Click in the Select Product field and start typing the Short Name of the Product you wish to add.
Select the desired Product from the list below.
Click on the Apply button.
Step 5: Confirm the Hotspot position and Save
Back in the Hotspot Manager modal:
Click and drag the Hotspot to the desired location on the image.
You also can click anywhere on the image and repeat the process if you wish to add another Hotspot. Click the Save button when done.
You will be returned to the Expanded Tile, which now includes the new Hotspot Icon. Rolling your mouse over or clicking on the Hotspot Icon will reveal the Product Hotspot as shown below.
The Expanded Tile can be closed by clicking the red X icon at the top right.
Editing or Removing a Product Hotspots on a Tile in Moderation View
To edit an existing Hotspot on a Tile or remove it altogether is easily done in Buzzspark.
Step 1: In Moderation view, locate and expand the Tile
From the left menu, browse to Content > Moderate.
Locate the Tile whose Hotspot you wish to edit or remove.
Click on the Tile to expand it.
In the Expanded Tile, click the ‘Manage Product Hotpots’ button. This launches the Hotspot Manager modal as shown in the next step.
Step 2: Select Hotspots you wish to edit or remove
In the Hotspot Manager modal, click on the Hotspot you wish to edit or remove. This launches the Edit Hotspot Modal as shown in the next step.
Note: You can also click and drag a Hotspot if you wish to simply reposition it.
Step 3: Edit or remove the Hotspot
In the Edit Hotspot modal:
Click on the Select Product drop-down and select another product if you wish to swap the existing Hotspot for a different Product.
Click on the Delete button if you wish to remove this Hotspot altogether.
Click on the Apply button when done.
Back in the Hotspot Manager modal, click on the Save button to save your changes and click on the red X icon at the top right of the Expanded Tile to close it.
Configuring Widget Displays to show Product Hotspots
By default, all Widget Display Themes are configured to show Product Hotspots in Expanded Tiles. Note that Product Hotspots in Inline Tiles are only supported for Cards and Classic Themes.
If your Product Hotspots are not appearing in Tiles as expected, ensure Product Hotspots have been enabled in the Inline Tile settings and/or Expanded Tile settings for your Widget Display.
Updated on: 04/02/2023
Thank you!